Balance — Documents & Privacy
Public documents for the Balance parental-control app.
Privacy Policy (group)
The Privacy Policy is the master document. The country annexes below add the country-specific disclosures, rights, and contact channels required by local law on top of the master Policy.
- Privacy Policy (master) — How Balance collects, uses, stores, and deletes personal data.
- Children's Privacy Notice — What we collect about kids, why, and the parent-consent and -control model.
Country annexes — open the one for your country of residence:
- United States
- United Kingdom
- European Union / EEA
- Canada
- Australia
- New Zealand
- Argentina
- Chile
- Colombia
- Peru
- Uruguay
- Singapore
- Philippines
- Israel
- Hong Kong
- Malaysia
- Thailand
- Taiwan
- Brazil
- India
- Indonesia
- Pakistan
- Bangladesh
- Mexico
- Japan
- Egypt
- Türkiye
- Tanzania
- South Africa
- Kenya
- South Korea
- Andorra · Monaco · San Marino
Service terms
- Terms of Service — The contract between you and BabaYaga Program for using the Balance app.
- Subscription Terms — Billing, renewal, cancellation, and refund terms for Balance subscriptions.
Safety & data lifecycle
- Child Safety Standards — Our standards for protecting children, designated officer, and reporting channels.
- Data Retention & Deletion Policy — How long each category of personal data is kept, and when it is deleted.
Account actions
- Delete your Balance account — Two equivalent paths: in-app account settings, or an email request to .
Controller & contact
BabaYaga Program, TOO ul. Ongarsynova 10, kv. 175, Esil district, Astana 010000, Kazakhstan BIN: 260540024651
- Privacy questions / DSAR / deletion:
- Child-safety concerns:
- General support:
- EU representative (Prighter): see Privacy Policy § "EU/EEA representative".
- UK representative (Prighter): see Privacy Policy § "UK representative".
Email addresses are shown as images to reduce spam — please type them into your email app.